FAQs
FREQUENTLY ASKED QUESTIONS ABOUT SINGLE-USE AND RETURNABLE PACKAGING
These terms indicate the type of packaging for our beverages:
Single-use: The bottle or can is recycled after use but is not refilled. No deposit is usually charged for this type of packaging.
Returnable / Refillable: The bottle is cleaned after use and refilled with beverages. A deposit is charged for these containers and refunded when you return the empty bottles.
We offer both options to meet the different needs of our customers. Returnable packaging is often more environmentally friendly, as it conserves resources through reuse. Single-use packaging can be more convenient in certain situations.
The deposit is an amount you pay in addition to the price of the beverage. You will get this amount back when you return the empty returnable bottles or crates to us. Please note that returnable bottles from our range are generally not accepted by other retailers or collection points.
The type of packaging is clearly indicated in the product description (either “Single-use” or “Returnable”). In addition, our returnable products are marked with a special label for easy identification. Look for this label to clearly identify returnable packaging.
Yes, to receive the deposit for returnable bottles from our range, you need to return them to us. Please bring the empty bottles with your next order or drop them off at our store by arrangement.
The base price of the beverage can vary. However, returnable products include a deposit, which is refunded when you return the empty packaging. Over the long term, returnable packaging can often be a more cost-effective and environmentally friendly option, especially if returning the bottles to us is convenient.
We hope this information is helpful! If you have any further questions on this topic, please do not hesitate to contact us.
You can return your empty returnable bottles either by giving them to our driver with your next delivery or by bringing them back to us during a scheduled pickup.
In this case, please contact our customer service at +34 634 310 108 or use our contact form to arrange an individual return.
ORDER INFORMATION
Enter your ZIP code: Provide your postal code on www.we-deliver-drinks.es.
Select: Choose your desired products and add them to your shopping cart.
Order: Proceed to checkout online and complete your order.
We deliver your beverages conveniently to your home.
Absolutely! We deliver your beverages anywhere on Mallorca – whether city or countryside. Only in very remote areas might delivery take a little longer.
Delivery Zones:
⭐ Zone 1 – Monday: Palma region, west, and other areas by arrangement depending on order volume.
⭐ Zone 2 – Tuesday: Western region, Paguera, Andratx, Calvià, Palma, and other areas by arrangement depending on order volume.
⭐ Zone 3 – Wednesday: Sóller to Alcúdia / Northern Mallorca, depending on order volume.
⭐ Zone 4 – Thursday: East/West/Southern region – Santany, Sa Ràpita, up to Cala Ratjada, Artà, and surroundings; additional areas by arrangement depending on order volume.
⭐ Zone 5 – Friday: Western region, Paguera, Andratx, Calvià, Palma, and other areas by arrangement depending on order volume.
⭐ Saturday & Sunday: Delivery by arrangement is possible.
Delivery times and zones:
⭐ Zone 1 – Monday: Palma region, west, and other areas by arrangement depending on order volume.
⭐ Zone 2 – Tuesday: Western region, Paguera, Andratx, Calvià, Palma, and other areas by arrangement depending on order volume.
⭐ Zone 3 – Wednesday: Sóller to Alcúdia / Northern Mallorca, depending on order volume.
⭐ Zone 4 – Thursday: East/West/Southern region – Santany, Sa Ràpita, up to Cala Ratjada, Artà, and surroundings; additional areas by arrangement depending on order volume.
⭐ Zone 5 – Friday: Western region, Paguera, Andratx, Calvià, Palma, and other areas by arrangement depending on order volume.
⭐ Saturday & Sunday: Delivery is possible by arrangement.
For advance payment orders, we can leave the goods at an agreed location. Please note the order times so that we can plan accordingly and deliver your items as requested.
First, please check your spam or junk folder, as our emails may sometimes end up there. If you still cannot find the confirmation, please contact our customer service team at +34 634 310 108 or via our contact form. We will assist you promptly!
To place an order, please use our online shop only. There you will find our complete and up-to-date range of beverages available for delivery in Mallorca.
Please understand that we only accept orders through our website. This ensures smooth and efficient processing of your order, as well as accurate and timely delivery.
At this time, we are unable to process or offer products that are not listed in our online shop. However, we are constantly working to expand our range and add new products, so please check back regularly!
FURTHER INFORMATION
Delivery on consignment is not possible. Hosting an event? Please feel free to contact us!
The wishlist is a feature that allows you to save products you are interested in without purchasing them immediately. You can easily find these products later and add them to your shopping cart.
The wishlist allows you to "save" products you are interested in keeping an eye on. This is useful if you haven’t decided yet, want to compare prices, or wish to save items for a future purchase.
